The luxury worthy of your best friend
6 MONTHS GUARANTEE
In addition to the rights provided by the guarantee, all rights applicable to consumers under existing provisions and laws relating to the sales contract are in any case recognized.
The guarantee is valid from the date of purchase of the product. For verification reasons of the date of purchase, it is necessary to keep the original sales receipt, which is the only proof of the date of purchase.
The guarantee covers defective materials in the wooden and metal parts of the houses for dogs and cats and their defective construction.
The guarantee does not cover damages resulting from poor assembly, misuse, lack of cleanliness or scratches/bumps or any other type of accident. Also, it does not cover normal wear on products that have been placed outdoors or in a humid environment or use other than domestic.
Luxury Dog House will consider whether the product is covered by the guarantee. If the product or component is defective, we will ensure the repair of the problem. If necessary, we will proceed to the replacement of the defective part. In case the product no longer belongs to the Luxury Dog House product line, we will make sure to replace it with a similar one.
Thank you for choosing Luxury Dog House for the purchase of your products.